Let's get better, together.

Terms of Service

By using The LAB ("the Service"), you agree to these terms. Please read them carefully.

Eligibility & Accounts

  • You must provide accurate information when creating an account.
  • Coaches must meet verification requirements to offer services.
  • You are responsible for maintaining the confidentiality of your account credentials.

Use of the Service

  • You may use the Service to create, book, and manage sports training events and profiles.
  • You agree not to misuse the Service or attempt to access accounts or data you do not own.
  • Coaches may connect external calendars (e.g., Google Calendar) to manage their availability. You are responsible for managing your connected accounts and permissions.

Payments

  • Payments are processed securely via third-party provider (Stripe). You agree to their terms when making or receiving payments.
  • All purchases are subject to our refund and cancellation policies (if applicable).

Content & Conduct

  • You are responsible for any content you post or share on the platform.
  • We reserve the right to remove content or suspend accounts that violate these terms or our community guidelines.

Termination

  • We may suspend or terminate your account if you violate these terms or misuse the Service.
  • You may delete your account at any time by contacting us.

Disclaimer & Limitation of Liability

  • The Service is provided "as is" without warranties of any kind.
  • We are not liable for any damages resulting from your use of the Service.

Changes to These Terms

We may update these terms from time to time. Continued use of the Service means you accept the new terms.

Contact Us

For questions about these terms, contact us at [email protected].